365 Group – Transforming Non Emergency Patient Transport Across the UK

Access to healthcare shouldn’t depend on whether someone can get to their appointment.

365 Group

Jul 2, 2025 - 14:14

Access to healthcare shouldnt depend on whether someone can get to their appointment. Thats why Non Emergency Patient Transport plays such an essential role. At 365 Group, our mission is clear to make sure that no one misses vital medical care because of mobility issues, health conditions, or a lack of reliable transport. We deliver clinically supported travel that prioritises comfort, dignity, and dependability.
Every journey we complete supports someones treatment, peace of mind, or ongoing recovery. Whether youre a private individual needing a lift to a hospital, a healthcare organisation coordinating mobility, or a care provider arranging a transfer our approach is always caring, punctual, and professional.

Raising the Standard in Patient Transport

What makes 365 Group different? Its not just the equipment or our speed its the care we put into understanding the people we serve. Our team members are specifically trained to handle various health needs, ensuring that every passenger receives the support they require.
We dont treat Non Emergency Patient Transportas just a logistical task. We recognise the anxieties of vulnerable individuals, the stress of hospital appointments, and the importance of timely arrivals. Whether the trip is pre-planned or arranged at short notice, our systems are built to ensure safety, clarity, and compassion throughout.

Expanding Our Reach: Secure Patient Transport Locations

Secure Patient Transport Supporting Complex Needs with Precision

Some individuals cannot travel without clinical oversight. For them, our Secure Patient Transport service offers a lifeline. Each journey is handled by trained professionals, using fully equipped vehicles tailored to medical and comfort needs.
Our transport units are fitted with essential clinical tools and designed for accessibility and patient safety. Staff include escorts, medical responders, and specialists who ensure every step of the trip is secure, structured, and respectful.
From outpatient appointments to longer inter-facility journeys, our secure transport provides a calm and controlled environment every time.

High Dependency and Urgent Care When Health Demands Extra Attention

For patients with greater clinical needs, our High Dependency And Urgent Care service provides enhanced medical support on the move. Whether recovering from surgery or transitioning between care facilities, these journeys are managed by professionals trained in emergency care.
Each vehicle is equipped with advanced systems such as cardiac monitors, oxygen supplies, and IV capabilities. A clinical escort such as a nurse or paramedic remains with the patient throughout, maintaining direct contact with the receiving facility.
In urgent situations, every detail matters. Thats why our rapid-response teams and high-dependency units deliver both speed and reassurance.

Medical Repatriation Bringing Patients Home Safely

When health problems occur abroad, patients and families face stress and uncertainty. Our Medical Repatriationservice simplifies this process by handling every aspect of the journey back to the UK.
We coordinate with overseas hospitals, manage paperwork, arrange interpreters if required, and ensure patients are accompanied by trained professionals throughout. Our bedside-to-bedside approach provides continuity of care, from departure to arrival.
This service is ideal for elderly holidaymakers, policyholders needing international assistance, or anyone recovering from a medical emergency while overseas.

Event Medical Cover Comprehensive On-Site Medical Support

Large gatherings come with potential health risks. Thats where our Event Medical Cover service comes into play, offering medical preparedness and emergency readiness at a wide range of events.
From sports tournaments to music festivals, we deliver tailored medical plans, including site assessments, responder teams, and, where necessary, field hospitals. Our staff manage on-the-spot medical incidents while providing calm, structured care behind the scenes.
No matter the size or scope, our presence enhances event safety and ensures rapid intervention when it matters most.

Why Clients Choose 365 Group?

We dont just move patients we support their care journeys. Heres what sets us apart:
A specially designed fleet with GPS tracking and live status updates.
Inclusive services with multilingual and mobility-friendly solutions.
Continuous staff development in clinical skills, mental health awareness, and safeguarding.
24/7 coordination for scheduled or last-minute journeys.
Trusted partners to NHS Trusts, private clinics, insurers, and care homes UK-wide.
Choosing 365 Group means choosing a Non Emergency Patient Transportpartner who values medical integrity, operational excellence, and compassion above all else.

The Struggles of Travelling Without Transport Support

Missing an appointment can have serious health consequences. Many patients, particularly those who are elderly or unwell, face challenges arranging safe travel. Others may rely on relatives who live far away or have full-time jobs.
Non Emergency Patient Transport provides an essential link in the healthcare chain. It eliminates these challenges, giving patients confidence that someone will be there on time, well-prepared, and capable of supporting their medical journey.

Frequently Asked Questions (FAQs)

Q1: How is 365 Group different from other transport providers?
We combine clinical understanding with logistical precision, offering higher standards in safety, empathy, and reliability.
Q2: Are your vehicles equipped for wheelchair users?
Yes. We operate vehicles with ramps, lifts, and adapted interiors to support wheelchairs and other mobility equipment.
Q3: Is urgent same-day booking possible?
Absolutely. While subject to availability, we accommodate urgent requests through our dedicated control centre.
Q4: Whats involved in your Medical Repatriation service?
We manage the full process from coordination with foreign hospitals to medical escort, travel logistics, and return care.
Q5: Are your transport teams medically trained?
Yes. All staff undergo medical transport training, and our advanced units are operated by clinical professionals.

Lets Make Every Journey Count

At 365 Group, every patient journey is a responsibility we take seriously. Whether you need reliable assistance for routine care or specialist support for complex health needs, were ready to help.
If you or a loved one needs Non Emergency Patient Transport, trust us to deliver safe, kind, and dependable service.
Get in touch today because when it comes to care, the journey matters just as much as the destination.

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365 Group Since 2015, our medical services have been dedicated to the principle of patient-centered care, ensuring that every aspect of our operations revolves around the well-being and individual needs of each patient. This commitment extends beyond open communication, personalised attention, and a comprehensive understanding of the unique circumstances surrounding every individual we serve.